IMPACT EXHIBITION MANAGEMENT EMBARKS ON LUXURY SERVICE TRAINING WITH NAI LERT BUTLER ACADEMY

On October 28 and 30, 2024, the restaurant and banquet service team of Impact Exhibition Management Co., Ltd. participated in a specially curated “Luxury Service Enhancement” program at Nai Lert Butler Academy. This marked the kickoff of a promising long-term collaboration focused on strengthening service capabilities and refining guest experiences across all restaurant and event operations.

The two-day training was thoughtfully designed to immerse participants in the fundamentals of luxury hospitality. Key topics included shaping a luxury service mindset, enhancing verbal and non-verbal communication, practicing appropriate etiquette and professional manners, understanding international food and beverage service protocols, and mastering the art of customer handling.

This initiative reflects a shared commitment between both organizations to elevate service excellence and consistently deliver memorable, world-class hospitality.