Nai Lert Butler

Butler School

Etiquette Master Class

The British Butler Institute


Etiquette Master Class

Duration:

1 day program

09.30 – 16.00

 

Venue:

The Classroom, Park of Nai Lert

 

Modules:

 

  • Being a Good Host

Responsibilities and duties for hosting different kind of occasions

 

  • Personal Presentation

Protocol and grooming for cleaning, grooming and maintaining every part of body with international standard including common dress code consideration

 

  • Body Language and Facial Expression

Effective non-verbal communication, gesture and appropriate expression

 

  • Making an introduction

Essentials social skills in performing introductions; procedures faux pax and responses

 

  • How to Make a Good Conversation

Interpersonal skill in small talk, idea expression, effective response and tactics

 

  • Table Manners

Utensils and cutlery usage, practicalities and what to do at the table, including ethnic food and beverage protocol

 

  • Event Planning:

Sending Out Invitation

Seating Plan 

Entertaining Guide

Arrival and Departure Procedure

Decoration Idea for Parties

 

  • Card for Special Occasions

Invitation card

Thank you card

 

  • Public Manners

Considerations and protocol in different places and occasions; pedestrians, elevator, stairs, mobiles and public transportation

 

Training Tool:
 

  1. Group discussion

The attendants are encouraged to discuss related topics as a group, to exchange ideas and experiences.

 

  1. Role-play

Each module requires the attendants to practice and experiment in virtual situations in the training area, comment and suggest with trainer and other attendants